Sercotel Ayala Bilbao | Hotel in Bilbao

| 9.2 (595 Reviews) | 1 Bathroom

Bilbao City Centre Hotel | Sercotel Ayala Bilbao

Hotel in Bilbao City Centre, Bilbao

This smoke-free hotel features a microwave in a common area, a meeting room, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a library, and express check-out are onsite.
Sercotel Ayala Bilbao offers 61 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 50-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bidets, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Unique Amenities

Air Conditioner
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Bar
Guest Services
Entertainment
Breakfast
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 2:30 pm; check-in end time: anytime early check-in subject to availability

Check-out A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability

Payment Policy Fee for buffet breakfast: approximately eur 20 per person nearby parking fee: eur 20 per day(492 ft away; open 24 hours) pet fee: eur 25 per pet, per day service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. cribs (infant beds) are not available.

Pet Policy 1 total (up to 44 lbs per pet) food and water bowls are available pets allowed for an extra charge of eur 25 per pet, per day pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Canciller Ayala, Bilbao, 48008, Spain

What Our Guests say 500 + Reviews

Jul 15, 2026 06:06:11 PM

Summary: Room was so clean and staff was charming

Ozge

Jul 15, 2026 12:20:19 PM

Summary: Nice hotel in the centre 1 minute from Grand Via

GEORGIOS

Jun 26, 2026 06:29:17 PM

Summary: Very convenient location near the railway station. Very clean room, not large but perfectly fine. Shower over the bath (screen did leak a bit). Clean towels daily if required. Breakfast was good, €11 if booked the day before. Easy 10 minutes walk to the airport bus stop. 10 minutes to the Old Town with plenty of restaurants

John

Jun 25, 2026 10:01:23 PM

Summary: Very helpful and friendly staff. Convenient location. Clean and spacious room.

Margaret

Jun 9, 2026 06:47:36 PM

Summary: An excellent city hotel right near to just about everything. Ideal to walk into the old town, the more modern shopping area and also the rail and local transport

Timothy j

May 29, 2026 12:55:06 AM

Summary: .............................

Laura

May 25, 2026 05:35:57 PM

Summary: Great location, good hotel for budget to mid range

Nathalie

May 25, 2026 12:19:42 AM

Summary: Very nice hotel, nice rooms and great staff

Natalio

May 9, 2026 02:46:54 AM

Summary: Great experience and perfect location. The staff were very helpful, and the room was comfortable and very clean. Definitely recommended. I’ll stay here again on future trips to Bilbao.

Alvaro

Apr 8, 2026 07:29:53 PM

Summary: Great location. Staff is super nice

Indika Upendra

FAQ's

Is this Sercotel Ayala Bilbao pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sercotel Ayala Bilbao have a swimming pool?

No, this Sercotel Ayala Bilbao does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sercotel Ayala Bilbao?

Best-rates for the Sercotel Ayala Bilbao starts from $166 per night with includes Air Conditioner, TV, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Fireplace/Heating, Bar, Guest Services, Entertainment, Breakfast, Internet, Kitchen, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Sercotel Ayala Bilbao a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sercotel Ayala Bilbao wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sercotel Ayala Bilbao is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sercotel Ayala Bilbao?

Based on the information reported by the owner or manager, the Sercotel Ayala Bilbao indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sercotel Ayala Bilbao?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sercotel Ayala Bilbao are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $166